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Privacy Policy

Last Updated: May 2026

This Privacy Policy explains how Serenity Services ("we", "us", or "our") collects, uses, and protects information when you use our websites, software, products, services, or digital platforms.

By accessing or using Serenity Services products or services, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, you should discontinue use of our services.


1. Introduction

Serenity Services is committed to protecting user privacy while maintaining the security and integrity of our services, software, and infrastructure.

Some of our products may utilize:

  • Licensing systems
  • Authentication services
  • Hardware identification systems
  • Security protections
  • Automated abuse prevention systems

These systems help ensure authorized usage, service stability, and protection against fraud or abuse.


2. Information We Collect

2.1 Technical & Device Information

Depending on the service or software being used, we may collect limited technical information including:

  • Hardware identification (HWID)
  • Device identifiers
  • Operating system information
  • Device specifications
  • Software version information
  • IP addresses used to access services
  • Authentication and activation records
  • Crash reports and diagnostic information

This information is collected solely for:

  • Licensing validation
  • Security enforcement
  • Fraud prevention
  • Technical support
  • Service stability

2.2 User Information

We generally do not collect sensitive personal information unless voluntarily provided by the user for support or account-related purposes.

We do not intentionally collect:

  • Government identification numbers
  • Sensitive financial information
  • Personal biometric information

Payment transactions, where applicable, are processed by third-party payment providers such as:

  • PayPal
  • Stripe
  • Other payment processors

Serenity Services does not store full payment card information.


3. How We Use Information

Collected information may be used to:

  • Verify authorized access and licensing
  • Prevent abuse, fraud, and unauthorized usage
  • Enforce Terms of Service
  • Detect tampering or security violations
  • Improve service functionality and performance
  • Provide technical or customer support
  • Maintain operational stability and infrastructure security

We only use collected information for legitimate operational and security-related purposes.


4. Security & Anti-Abuse Monitoring

To protect Serenity Services products, systems, and users, automated systems may monitor software usage patterns and system behavior for the purpose of detecting:

  • Unauthorized modifications
  • License abuse
  • Security threats
  • Reverse engineering attempts
  • Unauthorized access attempts
  • Loader or software tampering

These systems are designed solely to protect our services and maintain fair usage.


5. Cookies & Website Analytics

Our websites or platforms may use:

  • Cookies
  • Security cookies
  • Session identifiers
  • Basic analytics tools

These technologies may be used to:

  • Improve website functionality
  • Maintain login sessions
  • Protect against abuse
  • Analyze service performance

Users may disable cookies in their browser settings, though some functionality may be affected.


6. Data Security

We take reasonable and industry-standard measures to protect collected information from unauthorized access, disclosure, misuse, or alteration.

However:

  • No online service can guarantee absolute security
  • Internet transmissions may carry inherent risks
  • Users are responsible for maintaining account and device security on their end

Serenity Services cannot guarantee complete protection of data transmitted over the internet.


7. Disclosure of Information

We do not sell or rent user data.

Information may only be disclosed:

  • When required by law
  • To comply with legal obligations
  • To enforce our Terms of Service
  • To investigate fraud or abuse
  • To trusted service providers assisting with infrastructure or operations

Any third-party providers used by Serenity Services are expected to maintain reasonable confidentiality and security standards.


8. Data Retention

Information collected for operational, licensing, or security purposes is retained only for as long as reasonably necessary to:

  • Operate services
  • Maintain infrastructure security
  • Enforce policies
  • Resolve disputes
  • Comply with legal obligations

Retention periods may vary depending on the type of information and the services involved.


9. Third-Party Services

Serenity Services may utilize third-party platforms or providers for:

  • Payment processing
  • Hosting infrastructure
  • Authentication services
  • Analytics
  • Content delivery
  • Community or support systems

Use of third-party services may also be subject to the privacy policies and terms of those providers.


10. Policy Changes

We reserve the right to modify or update this Privacy Policy at any time without prior notice.

Continued use of Serenity Services products or services after changes are posted constitutes acceptance of the revised policy.

Users are encouraged to review this policy periodically.


11. Contact

For questions regarding this Privacy Policy, please contact Serenity Services through our official support channels or Discord community.


© 2026 Serenity Services. All Rights Reserved.